Terms of service

Order Process

The items you are purchasing will be sold directly by Fairwhalewatch to you. You will provide your payment information, shipping address, and any additional required information directly to us for processing your payment and completing your order.

Conditions of Use

Your order is subject to:

  1. These Terms of Service;
  2. Our Privacy Policy
  3. Any relevant terms and conditions imposed by any other applicable third parties,
    including the party supplying the products.

By completing your purchase, you conrm that you have read and agree to be bound by all of these 

Payment and Verication

By placing an order, you understand and agree that:

  • You are purchasing from, and providing your information to, Fairwhalewatch . We are entitled to verify and authenticate your payment information, and if we are unable to verify this information, we may contact you and/or your payment card issuer to conrm your identity and/or your intent to place the order
  • If there is an error in the price listed for a product on the website or in the price applied during the sale and processing of your order, we are entitled to contact you, correct the price, and/or cancel your order
  • If we successfully verify your payment information, payment details for your order will be processed by us as the seller of the goods to you.
  • Once we process your payment information and the transaction is veried, the items you purchased will be fullled directly by us or the party supplying the goods, by delivery or other means.
  • We may refuse service, refuse to process or complete orders, remove or edit content, or cancel orders for any reason or for no reason, at our sole discretion 
  • If you are under the age of majority in your jurisdiction, approval of your parent or guardian is required to complete your purchase.

In some jurisdictions, we obtain payment processing services through aliates or third-party service providers. In such instances, such aliates and third parties are obligated under their contract with us to comply with strict privacy and data protection requirements 

Product Warranty

You may have the benet of a manufacturer’s warranty in respect of the item(s) purchased. Refer to the relevant documentation supplied with the item.

If you have questions about the warranty, our customer service team is available to assist.

Customer Service and Returns

Questions or concerns about your order may be directed to our customer service team via email at support@fairwhalewatch.com or by phone at +1 (315) 758-8759 . We are committed to resolving issues promptly and will work with the party supplying the goods if necessary

If returns are allowed, we will assist you in processing a return according to the supplier’s policy, including reimbursement for the original sales price of returned products, if authorized. Please note that we reserve the right to refuse any return request if restrictions apply to the item in question 

To initiate a return, ensure the product is unused, in its original packaging, and accompanied by proof of purchase.

Disclaimer of Warranties and Limitation of Liability

We disclaim all warranties, express or implied, including implied warranties of
merchantability, tness for a particular purpose, and non-infringement, except as expressly provided in the manufacturer’s warranty or these terms. Your use of the products is at your own risk. In no event shall Fairwhalewatch be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your purchase 

For items sold by third parties, please review the warranty information provided by the seller or manufacturer directly, as Fairwhalewatch is not responsible for warranties or claims related to such products

Currency and Billing

You may select your preferred payment method and currency from a list of options available at checkout. Please note that the relative value of currencies may vary, resulting in dierent actual purchase prices based on the selected currency.

Shipping and Fulllment

Items in your order may be fullled via a single transaction or multiple transactions. If items are fullled via multiple transactions, or if your order is only partially fullled, you will only be charged for those items that are actually fullled.



Chargebacks, Fraud Prevention, and Void Transactions

For your protection, Fairwhalewatch may use various fraud prevention protocols and
industry-standard verication systems to reduce fraud and minimize chargeback risks.

You must comply with such protocols and policies, including card authentication and "ship to" and "bill to" address verication.

Once an order is placed, you may not change any authenticated payment information or any veried "ship to"/"bill to" address. If there is a systemic error resulting in the processing or acceptance of a transaction for which authorization has been declined, that transaction will be void.

For questions or concerns about chargebacks or fraud prevention, please contact our
customer service team at support@fairwhalewatch.com or call us at +1 (315) 758-8759 .

Intellectual Property

All content on the Fairwhalewatch website, including software, object code, source code, text, graphics, logos, button icons, images, audio clips, and digital downloads, is the property of Fairwhalewatch or the party supplying the goods or their respective licensors, and is protected by United States and international copyright laws.

All designs, graphics, logos, page headers, button icons, scripts, and service names are
trademarks or registered trademarks of the party supplying the goods or Fairwhalewatch , as applicable, in the U.S. and/or other countries. Such trademarks may not be used without prior written authorization.

General Terms

Compliance with Applicable Laws

You certify that any products purchased through an order will not be exported, sold, or
transferred in violation of any applicable laws. It is your responsibility to know the laws of the country into which you are importing any products that you order.

Privacy

To complete your order, you will be providing personal information to us, and you consent to your personal information being collected, used, processed, disclosed, and/or stored by us and our service providers as required to process and complete your order, in accordance with our Privacy Policy.

Electronic Communications

When you place an order, you are communicating with us electronically, and you consent to entering into this agreement by electronic means, and to receive communications from us electronically/via email

Modications

We may make changes to our system, policies, and these Terms of Service at any time. The current version of these Terms of Service will be presented every time you make an order. You are responsible for reviewing these Terms of Service each time you make an order. If you do not agree to any change, you must not complete your order. Any order placed after the effective date of a change constitutes your agreement to the change and to the current Terms of Service.

Severability

If any part of these Terms of Service is found invalid, void, or unenforceable, that part will be severed, and will not aect the validity and enforceability of the remaining terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where you reside.

Notice

If you need to contact us:

Contact Us: We reply within 24 hours.

BUSINESS NAME : Fairwhalewatch

BUSINESS ADDRESS : 1111B S Governors Ave STE 28154 Dover 

Support Hours:

24/7 Support | MONDAY - FRIDAY: 08:00 AM - 06:00 PM

  • Email: support@fairwhalewatch.com
  • Phone: +1 (315) 758-8759

Proceedings

Any action or proceeding arising out of or relating to these Terms of Service must be brought in the courts of the jurisdiction specied in the governing law section, and you irrevocably agree to the jurisdiction of those courts for all such purposes.

Language

This agreement and all documents related to it are drawn up in English.