Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.fairwhalewatch.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. This includes specific interactions such as the purchase and exchange of products. For example, if you exchange a product like the AlignHero - Posture Corrector Belt, there is a nominal $10 fee to cover the cost of shipping for the new size.

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Fulfill orders placed through the Site (processing payment, arranging shipping, and providing order confirmations);
  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide information or advertising related to our products or services, based on your preferences.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

Text  Marketing and notifications:

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription for mor a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 amonth. You acknowledge that consent isnot a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. 
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”

TEXT MARKETING NOTIFICATIONS

By subscribing to fairwhalewatch text notifications, you agree to receive  automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages maybe sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is  not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for  customer support.


You may receive an  additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Additionally, you can opt-out of some services via the Digital Advertising Alliance: http://optout.aboutads.info/.

Disclaimer

We disclaim all warranties, express or implied, including implied warranties of merchant ability, fitness for a particular purpose and non-infringement, and any warranties or conditions arising out of course of dealing or usage of trade.


We are not responsible or other wise liable ( and makes no representation or warranty ) for the accuracy, content, completeness, legality, reliability, or availability of any service.

 

TEXT MARKETING NOTIFICATIONS

By subscribing to fairwhalewatch text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages maybe sent via automatic telephone dialing system or other technology. Message frequency is
recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP,END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

DO NOT TRACK

We do not alter our Site’s data collection and usage practices when a Do Not Track signal is detected from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to request corrections, updates, or deletions. To exercise these rights, contact us at the information below.

Additionally, if you are a European resident, note that we process your information to fulfill contracts with you (e.g., if you place an order through the Site) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

We maintain Order Information for our records unless you request its deletion.

CHANGES

This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes.

WHAT DO WE DO WITH YOUR INFORMATION?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing: With your permission, we may send you emails about our store, new products, and other updates.


Text marketing: With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

Contact Us : We reply within 24hours.

BUSINESS NAME : Fairwhalewatch

BUSINESS ADDRESS : 1111B S Governors Ave STE 28154 Dover

24/7Support | MONDAY- FRIDAY: 08:00 - 06:00 pm

  • Email: support@fairwhalewatch.com
  • +1 (315) 758-8759
  • 24/7Support |MONDAY- FRIDAY: 08:00 - 06:00 pm