Shipping policy
Below you will find the average delivery time for all our packages:
Once an order is placed, we take 1 working day to process the order. If you place an order on a Friday evening or over the weekend, processing will begin on the next business day.
Once your order has been processed, it will be dispatched, and delivery takes an average of 7 - 10 working days for orders shipped within the United States or the United Kingdom.
For international orders outside the United States and the United Kingdom, delivery typically takes 6 - 15 working days, depending on the destination and customs procedures.
These timeframes apply to standard shipping methods. We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.
Placing an Order
The ordering process at Fairwhalewatches is as simple as possible. First, go to the product page and add the product you want to your shopping cart by clicking on the "Add to cart" button.
Ensure you have selected the correct variants before proceeding. If everything is in order, click on the "Proceed to checkout" button. On the information page, you will need to enter the correct address details. Make sure all the information is accurate. When this information is correctly entered, click on the "Continue shipping" button.
On the "Dispatch" page, you will have the opportunity to review your address details. Every shipment is sent completely free of charge as part of our commitment to providing a seamless shopping experience. You can then proceed by clicking on the "Proceed to payment" button.
In the payment options, you can choose from various payment methods. At breitvacher.com, all payment options are SSL-encrypted, ensuring a secure payment environment.
Accepted payment methods:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
Completing Your Order
Once you have selected your preferred payment method, click on the "Complete Order" button, and you will be redirected to your chosen payment method. Follow the instructions to finalize your order. If you encounter any issues, you can always contact us for support.
Shipping Costs
We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge, with no minimum order quantity required.
Shipping Your Order
We aim to ensure a smooth and timely delivery process. To keep prices fair for our customers, we optimize shipping by grouping parcels together and dispatching them once we reach our minimum quantity.
Important Notice:
While we strive for prompt deliveries, occasional delays may occur due to high order volumes, customs checks for international orders, or unforeseen circumstances such as weather conditions or logistical challenges. We appreciate your understanding and patience.
For urgent shipping inquiries, please contact us by email. Our customer service team will be happy to assist you.
International Shipping
For customers outside the United States and the United Kingdom, we offer international shipping with an estimated delivery time of 6 - 15 working days, depending on the destination. Please note that international orders may be subject to customs duties, import taxes, or additional fees, which are the responsibility of the customer. These charges vary by country and are not included in the cost of your order.
If you have any questions about international shipping or need assistance tracking your order, feel free to reach out to our customer service team.
Delayed Delivery:
Invery rare instances, packages may take longer thant he stated expected time frame. Unfortunately, we do not have control over customs or any unexpected delays that may occur en route and we seek your understanding and patience should this occur.
Unclaimed Orders:
Once an order is placed, we will not be able to cancel or change the shipping address as your order might have already been processed.
We are not responsible for any packages lost or returned to us as refused, unclaimed, undeliverable, or because of incorrector insufficient address.
Contact Us: We reply within 24hours
BUSINESS NAME : Fairwhalewatch
BUSINESS ADDRESS : 1111B S Governors Ave STE 28154 Dover
24/7 Support | MONDAY- FRIDAY: 08:00 - 06:00 pm
- Email: support@fairwhalewatch.com
- +1 (315) 758-8759
- 24/7 Support | MONDAY- FRIDAY: 08:00 - 06:00 pm